The Danish Mediation and Complaints-Handling Institution for Responsible Business Conduct (NCP Denmark) is the Danish National Contact Point based on the OECD Guidelines for Multinational Enterprises. NCP Denmark is an independent non-judicial grievance mechanism established by law. NCP Denmark is mandated to handle specific instances (complaints) concerning whether Danish companies, public authorities, and public and private organisations act in observance of the OECD Guidelines for Multinational Enterprises. In other words, whether the entities have observed the international guidelines on human rights, labour rights, environmental standards and anti-corruption.
NCP Denmark can determine whether a corporate or public entity has observed the OECD Guidelines for Multinational Enterprises and can provide recommendations. NCP Denmark cannot prescribe remedy or compensation to impacted parties.
How to complain
Anyone can submit a complaint to NCP Denmark. There is no complaint fee. The complaint must however comply with a number of requirements in order to be considered by NCP Denmark. Learn more about the complaint procedure and how to submit a complaint here:
- Before submitting a complaint
- How to submit a complaint
- After submitting a complaint
- The complaints-handling procedure
National Contact Points
The OECD Guidelines for Multinational Enterprises obliges the countries that have adopted the Guidelines to establish so-called National Contact Points (NCP's).
50 countries have adopted the OECD Guidelines and have therefore undertaken to establish National Contact Points. NCP Denmark is the Danish National Contact Point .